Direct deposit (or Electronic Funds Transfer, EFT) is the most secure and efficient way for you to receive your payments, but if your direct deposit information changes, you should notify us as soon as possible to ensure the timely continuation of your benefit payments. Recipients of ASPRS monthly benefits are required to receive their payments by direct deposit.
Frequently Asked Questions
How do I update my direct deposit (EFT) information?
You can update your direct deposit (EFT) information in two ways:
- In your myASPRS portal, click Change Deductions/EFT, then click Add/View EFT Info to make a change to your direct deposit information.
- You may also submit a form to ASPRS at 124 W Capitol Ave, Suite 400, Little Rock, AR 72201. You are encouraged to include a voided check. To obtain a form, call 501-682-7800 or visit the Contact Form.
When do I need to submit new direct deposit (EFT) information?
You should notify us as soon as possible whenever you need to update your direct deposit information. To allow for payroll processing time, submit your new direct deposit information by the 1st of the month prior to your next payment. We recommend, if possible, that you not completely close an old account until you have confirmation that your direct deposit information change has been processed.