If you’re among the thousands of APERS members enjoying the power and convenience of “taking care of business” in the Members Self-Service (MSS) portal on our website, you probably agree that preventing unauthorized access to your account is very important. Your privacy is worth protecting, by you and by us.

Members can rely on several layers of security technologies designed into the MSS portal itself for some protection. But just like any locked door, with the right key anyone can open it. DON’T LET ANYONE HAVE YOUR KEY! Nor make it simple for them to figure it out. In fact, the more complex you make your key, the less likely anyone can obtain it. Here are some useful tips from the Arkansas Department of Information Systems:

Creating a Secure Password

  1. Passwords should have at least eight (8) characters and include both uppercase and lowercase letters, numbers, and symbols.
  2. Avoid words and proper names, regardless of language. (Hackers use programs that try every word in a dictionary!)
  3. Don’t use personal information – family member names or birthdates, for example, which someone might know or easily obtain.

Protecting Your Password

  1. Do not write down your password. (If you need a visual reminder, write down a HINT to the password, but not the password itself. Then store it somewhere safe away from the computer.)
  2. Do not share your password with anybody. (Attackers might try to trick you on the phone or by email into sharing it. APERS will never ask you for your password.)
  3. Do not reveal your password on surveys, questionnaires, or security forms.
  4. Always remember to log-out when using a public computer.

APERS is always here to help. If you think someone has unauthorized access to your information, contact APERS for assistance. 

For more information, see the “Stop. Think. Connect.” Toolkit at https://www.dis.arkansas.gov/cybersecurity.


Published 11/01/2019 as APERS Blog

Arkansas public employees retirement system

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