Overview
Members and retirees have a variety of methods to submit requests to us including online, form, and phone. The fastest and most convenient method is online through the myAJRS portal, which can be accessed at any time and from anywhere. See the myAJRS Options publication in the Resources section below for a list of requests you can submit online.
How To
When selecting a method, consider any applicable deadlines to help ensure we receive your request in sufficient time to meet your needs. Here’s how to submit a request for each method:
Online | Login or register to submit a request in our online portal at the link below: myAJRS Portal |
Paper Form | Below is a list of forms that you can download, print, and complete. Mail the completed form to us at: AJRS 124 W Capitol Ave Ste 400 Little Rock, AR 72201 |
Phone | Call us and request that we mail you a paper form that you complete and mail back to us. Call us at a phone number below: Local: (501) 682-7800 Toll Free: (800) 682-7377 |
Members
- Name or Address Change (former employees only)
- Qualified Domestic Relations Order (QDRO) Model
- Request to Establish Reciprocal Service
Retirees
- Name or Address Change
- Direct Deposit Authorization
- Qualified Domestic Relations Order (QDRO) Model
- Update federal tax withholding
- Update state tax withholding
Frequently Asked Questions
Where do I obtain myAJRS ID to complete a form?
You can find your AJRS ID on any correspondence that we’ve sent you or on your Annual Member Statement. You can also call us at (800) 682-7377 and obtain it from a Retirement Support Specialist.
How do I register for myAJRS to submit a request?
Click here to register for myAJRS. Review the How-To publication in the Resources section of this page for a step-by-step guide on how to register.
What happens if I mailed a form and you haven’t received it yet?
If you are trying to meet a deadline, you can submit the request through myAJRS. The transaction will be immediate, and you will receive a confirmation that it was submitted.
Resources
- Publication: myAJRS Options
- How To Guide: myAJRS Login Guide