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Address and Name Changes


Address and Name Changes

Maintaining up-to-date records with our retirees is critical, as we sometimes need to contact you or send you important benefit information. Keeping your address current ensures that you will receive important correspondence from us, including your 1099-Rs that you need to file your income tax returns. Keeping your name current ensures that any documentation we generate will be sent according to the correct name. A name change may also indicate a change in marital status, which could affect your benefit.

Frequently Asked Questions

How do I update my address?

You may update your address in two ways:

  • In your myAPERS portal, click on Your Info, then click on the Change button.
  • You may also submit a written request to APERS at 124 W Capitol Ave, Suite 400, Little Rock, AR 72201. Please include your name and APERS ID on all correspondence. To obtain a form, call 501-682-7800.

How do I update my name?

You may update your name in two ways:

  • In your myAPERS portal, under Submit Forms/View Documents, you can submit a Demographic Change Request.
  • You may also submit a written request to APERS at 124 W Capitol Ave, Suite 400, Little Rock, AR 72201. Please include your name and APERS ID on all correspondence. To obtain a form, call 501-682-7800.

Regardless of the way you submit the request, you will also need to submit supporting documentation for the name change, such as a new Social Security card, a court order, a divorce decree, or a marriage license. Please note that a driver’s license is not acceptable documentation. We encourage you to upload documents via myAPERS or submit clear photocopies (not originals).

Disclaimer on Benefits and Rights

Disclaimer Concerning Benefit Calculations, Benefit Projections, Counseling, and Certain Conditions Regarding APERS Benefits and Rights

The purpose of this Disclaimer is to summarize, in plain language, existing APERS policy concerning benefit calculations, benefit projections, counseling, and certain conditions regarding APERS benefits and rights. This Disclaimer does not reflect any alteration or amendment of existing APERS policy. This site includes general information about APERS programs and benefits and may not represent or include completely the law and/or rules that govern APERS. Arkansas law and/or administrative rules will supersede any information in conflict.

APERS strives to provide accurate information and assistance to plan participants who have questions regarding their APERS benefits. All information and calculations concerning benefits are based upon current law and policy, even though information often concerns future benefits. Likewise, laws and policies affecting plan participants are subject to change from time to time. The Arkansas General Assembly, U. S. Congress, federal agencies, and the APERS Board of Trustees may change how benefits are calculated and change other rights of plan participants. Any benefit projection or information provided by APERS is subject to future law or policy that is applicable to APERS.

APERS staff depends upon information provided by the plan participants and offers counseling and projects future benefit estimates based upon that information. Such estimates can vary materially from actual results. Calculations concerning benefits, as well as the information APERS provides during counseling, can be materially affected if the plan participant provides inaccurate or incomplete information, or omits material facts. Plan participants are presumed to have knowledge of all publicly available laws and policies that affect their APERS benefits and rights. APERS is under no duty to ensure that plan participants are specifically informed of a new law or policy unless required within the law or policy itself. If APERS attempts to notify plan participants who may be affected by a change of a law or policy, the failure to notify a specific plan participant does not create any right or cause of action for the plan participant.

APERS does not provide plan participants with specific recommendations regarding retirement options, tax advice, or legal advice. Each plan participant is solely responsible for determining whether benefit calculations, benefit projections, benefit estimates, and retirement plan options are suitable for the plan participant based upon his or her specific retirement objectives and personal and financial situation. APERS encourages plan participants to consult their own lawyer, accountant, tax professional, or other retirement adviser before making a decision that affects their benefits and rights regarding APERS.

Federal law and policy, state law and policy, APERS records and documents, and accurate data always govern the final determination of plan participant benefits and rights. An error by APERS does not create any common law rights on behalf of the plan participant. The rights of a plan participant are solely governed by the rights set forth in law and policy applicable to APERS.